Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work.
I'm frustrated by Blizzard's process or policy. Thanks for your feedback! Share This Article. Related Articles Recovering a Locked Battle. Can't Connect to Battle. Adding a Battle. Click to watch this video in a web browser. English US. Contact Us. Site Map. All games, one app:. Stay Connected:. You can clone the app onto both phones, yes. As far as your Battle. I have the authenticator on my phone and cloned to my iPad. My old physical, which I replaced for the mobile version, was still working when I replaced it.
My recommendation would still be to move to the mobile version which I really do love much more than the physical one sooner than later. I have my fob from Cata. Ill be sad the day it dies. It goes with me on vacations if I bring my laptop with me. I will be sad the day it dies. Physical authenticator dying Support Customer Support. Yes, for awhile, it was just one per account, but that was amended awhile ago. Oh well. Personal preference. My kids like the mobile version, I enjoy the fob.
But yes, remove it now while you still can. You can always switch to either later. Thanks for the advice. I removed my physical one and added a mobile authenticator. Quite simple. One thing I do suggest with mobile. Jot down the serial number and restore code, store it someplace safe not on your computer.
Has there been a fix for the mobile app for folks that use Cricket and other carriers? This is as simple as allowing us to use something else until you can fix it… So what will the excuse be this time?
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